Privacy Policy

Effective Date: June 26, 2026

New Leaf Landscapes, Inc. ("we," "us," "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our business, including by phone, website, or text message.

1. Information We Collect

We collect the following types of information:

• Contact information — name, phone number, email address, and property address provided when you request a quote, book a consultation, or call our office.

• Service information — details about your landscaping project, preferences, timeline, and budget.

• Communication records — call recordings, voicemails, and text message history with our AI receptionist and team members.

• Website data — basic analytics about pages visited and how you use our website, collected through cookies.

2. How We Use Your Information

We use your information to:

• Schedule and manage your on-site consultations and appointments.

• Send you confirmations, reminders, and updates about your appointments via SMS, email, or phone call.

• Provide project quotes, estimates, and follow-up communications.

• Improve our services and respond to inquiries.

• Comply with legal obligations.

3. SMS / Text Message Communications

If you provide your phone number to us, you may receive text messages from New Leaf Landscapes, Inc. related to your appointment, including:

• Appointment confirmations

• Appointment reminders (typically 24 hours and 2 hours before)

• Follow-up messages from our team

Consent: By providing your phone number during a phone call or in writing, you consent to receive automated SMS messages from us. Standard message and data rates may apply.

Frequency: Message frequency varies based on your scheduled appointments. Typically you will receive 2 to 4 messages per appointment.

Opt-out: You may opt out of SMS communications at any time by replying STOP to any message. To resume, reply START. For help, reply HELP.

No sharing: We do not share, sell, or distribute your phone number or SMS opt-in information to any third parties for marketing purposes.

4. How We Protect Your Information

We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse. Information is stored in secure systems and is only accessible to authorized personnel.

5. Sharing of Information

We do not sell or rent your personal information. We may share your information only with:

• Service providers that help us operate our business (such as our scheduling platform, CRM, and SMS service provider) — these providers are bound by confidentiality agreements.

• Legal authorities if required by law, subpoena, or to protect our legal rights.

6. Your Rights

You have the right to:

• Request a copy of the information we hold about you.

• Request correction of inaccurate information.

• Request deletion of your information, subject to legal requirements.

• Opt out of marketing or SMS communications at any time.

To exercise any of these rights, please contact us using the information below.

7. Cookies

Our website uses cookies to analyze traffic and improve user experience. You may disable cookies in your browser settings, though some site features may not work properly.

8. Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

New Leaf Landscapes, Inc.

777 Flynn Rd, Hollister, CA

Phone: (831) 630-8873

Email: javier@newleaflandscapesinc.com